bcc88 Privacy Policy
The security of your personal information is our highest priority. Through SSL encryption and strict data protection measures, bcc88 ensures your privacy.
Introduction and General Information
bcc88 is a trusted online betting and casino platform operating for players in Bangladesh. This privacy policy describes how we collect your personal information, the purposes for which we use it, how long we retain it, and how we keep it secure. By using our website, you are considered to have agreed to the terms of this policy. For any questions regarding your rights or data protection, please contact our support team.
1 Who This Policy Applies To
This privacy policy applies to every individual who uses the bcc88 website (bcc88.cam) and all related services, whether they are a registered member or a guest user. All users accessing our platform from Bangladesh are considered to be covered under this policy.
- Active players with registered accounts
- Visitors browsing the site as guests
- Anyone who contacts our customer support team
- Participants in promotional offers or competitions
What Information We Collect
2 Information Provided Directly
When you register an account on bcc88, log in, manage deposits or withdrawals, or contact our support team, we collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- National ID or passport number (for identity verification)
- Payment information (bKash, Nagad, Rocket, bank account)
- Transaction history and amounts
3 Information Collected Automatically
When you use our website, certain information is collected automatically. This information is used to improve the security and quality of our platform:
- IP address and device information
- Browser type and operating system
- Date, time, and duration of site visits
- List of pages visited and navigation patterns
- Cookies and session data
- Referral source (where you came from before reaching the site)
Purpose of Data Use
4 How We Use Your Information
bcc88 uses your personal information only for specific and legitimate purposes. We do not use your information in any way beyond the purposes listed below:
- Creating and managing accounts
- Identity verification and ensuring security
- Processing financial transactions (deposits and withdrawals)
- Customer support and issue resolution
- Managing bonuses, promotions, and rewards
- Preventing fraud and money laundering
- Platform security and service improvement
- Meeting legal obligations
- Providing responsible gaming support
- Personalising the user experience
Cookies and Tracking Technologies
5 What Cookies Are and How We Use Them
Cookies are small text files stored in your browser. bcc88 uses different types of cookies to ensure a safe and seamless user experience:
- Essential cookies: Required for managing login sessions and security.
- Functional cookies: Save language preferences and custom settings.
- Analytical cookies: Help monitor site usage and improve services.
6 Cookie Controls
You can control or disable cookies at any time by changing your browser settings. Please note that disabling essential cookies may prevent some important features of the platform from working correctly.
All major browsers (Chrome, Firefox, Edge, Safari) offer cookie management options. You can find these controls in your browser's Settings > Privacy section.
Data Sharing and Disclosure
7 When We Share Information with Third Parties
bcc88 never sells your personal information or transfers it to advertisers. However, in certain specific situations, we may share limited information with trusted partners:
Permitted cases
- Payment processors (bKash, Nagad, Rocket, banks) — to complete transactions
- Identity verification providers — for the KYC process
- Technology infrastructure providers — for servers and security
- Legal authorities — under a valid directive or court order
What we never do
- Sell information to advertising companies
- Share with unauthorised third parties
- International transfers without a legitimate reason
- Disclose data without user consent
Data Security Measures
8 Encryption and Technology
bcc88 uses industry-standard SSL encryption technology to keep all your information secure. Every piece of data transmitted between your browser and our servers is encrypted, so no one can read or alter it.
9 Account Security
We apply multi-layered security measures to prevent unauthorised access to your account. If suspicious activity is detected, the account is automatically secured and you are notified.
10 Staff Training
All our staff are trained to follow strict privacy policies. Only authorised personnel have limited access to your information for the purpose of delivering the required services. All data access is logged and monitored.
Data Retention Period
11 How Long We Retain Information
bcc88 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account and personal information | While the account is active + 5 years | Service delivery and legal obligations |
| Financial transaction records | 7 years | Financial regulatory requirements |
| Identity verification documents | 5 years after account closure | AML and KYC regulations |
| Logs and technical data | 12 months | Security monitoring and debugging |
| Communication and support records | 3 years | Dispute resolution and service quality improvement |
After the specified period, information is securely deleted or anonymised.
Your Rights
12 Right to Access and Correct Information
You may request a copy of the information we hold about you at any time. If any information is incorrect or incomplete, please contact our customer support team to have it corrected. We will fulfil your request within 30 business days.
13 Right to Delete Information
You may request the deletion of your personal information. However, information related to legal obligations, ongoing investigations, or financial transaction records may not be possible to delete before the designated retention period. Contact our support team for more details.
14 Right to Object to Processing
You may object to the use of your information for specific purposes, particularly for direct marketing communications. We will review your objection and, if there is no legitimate reason to continue, we will comply.
15 Right to Withdraw Consent
If you have previously given consent to a specific type of data processing, you may withdraw that consent at any time. Withdrawing consent will not make any prior lawful processing unlawful.
Third-Party Services and Limitations
16 Game Providers and Technology Partners
bcc88 works with international game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming. These providers' platforms are integrated into our site through a secure connection. Their own privacy policies may also apply when you use their services.
As payment partners, bKash, Nagad, Rocket, and various banks assist in completing transactions. These organisations operate under the regulation of Bangladesh Bank and handle your information in accordance with their own privacy policies.
- We only share with payment partners the information necessary to complete a transaction.
- We are not responsible for the privacy policies of third-party services.
- Our technology partners operate under strict security agreements.
Policy Changes and Updates
17 Notice of Changes
bcc88 may update this privacy policy from time to time to reflect changes in the law, new services, or improved protection measures. For significant changes, we will notify you by email or via a notification when you log in to the platform.
18 Continued Consent
If you continue to use our platform after a policy change, you are considered to have agreed to the updated policy. If you do not agree to the updated policy, you may request that your account be closed.
Contact Us
19 Privacy Complaints and Requests
You can contact us for any questions, complaints, or requests regarding the protection of your information. Our privacy team carefully reviews each request and endeavours to respond as quickly as possible.
Contact Information
Read related policies: Terms & Conditions • Responsible Gaming • About Us • FAQ